Shangri-la Surabaya | Hotel in Surabaya
Hotel in Surabaya
Strategically located near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa center with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. Private bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
Shangri-la Surabaya is located in Surabaya.
This 357 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Designated Smoking Area, and several others. This is a 5 star rated property and has over 346 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 357 Bedrooms Hotel if you want to learn more about this RBO place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This Shangri-la Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-la Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
LaundryFacility Overview
Breakfast
Snack bar
- Restaurant
- Breakfast in the room
- Kid-friendly buffet
- Bar
Parking- Accessible parking
- Parking
- Free parking
- Parking on site
Accessibility- Toilet with grab rails
- Bathroom emergency cord
Activities- Spa
- Sauna
- Kids' club
- Fitness center
- Spa lounge/Relaxation area
- Game room
- Locker rooms
- Tennis court
- Tennis equipment
- Foot bath
- Spa facilities
- Massage
- Nightclub/DJ
- Golf course (within 2 miles)
- Hot tub/Jacuzzi
- Spa/Wellness packages
- Movie nights
- Playground
- Fitness
- Live music/Performance
Entertainment- Outdoor play equipment for kids
General- Air conditioning
- Designated smoking area
- Facilities for disabled guests
- Safe
- Wifi in all areas
- Hypoallergenic room available
- Non-smoking rooms
- Elevator
Guest Services- Daily housekeeping
- 24-hour front desk
- Fax/Photocopying
- Suit press
- Car rental
- Baggage storage
- Ironing service
- Express check-in/out
- Hair/Beauty salon
- Concierge
- Dry cleaning
- Currency exchange
- Shuttle service (additional charge)
- Meeting/Banquet facilities
- Shuttle service
- Tour desk
- Valet parking
- Packed lunches
- Shuttle service (free)
- Laundry
- Airport shuttle
- Airport shuttle (additional charge)
- ATM on site
- Room service
- Invoice provided
Internet- Internet
- Free Wifi
- Wifi
Outdoors- Outdoor pool (year-round)
- Picnic area
- Outdoor pool
- Sun deck
- Garden
Security/Safety- CCTV in common areas
- 24-hour security
- Key card access
- Smoke alarms
- CCTV outside property
- Security alarm
- Fire extinguishers
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- Breakfast to-go containers
- Face masks for guests available
- First aid kits available
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Cashless payment available
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Contactless check-in/out
Spa- Shallow end
- Kids' pool
- Beach umbrellas
- Swimming pool
- Beach chairs/Loungers
- Pool bar
- Waterslide
Transportation/Shuttle- Airport pickup
- Airport drop-off
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
Deluxe King Room
Room Type:
Double
Room Size:
35 m2
| Food & DrinkMinibar, Tea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Towels/Sheets (extra fee), Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Carbon monoxide sources, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Hardwood or parquet floors, Iron, CarpetedMedia & TechnologyFlat-screen TV, TV, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenElectric kettle, Dining table, Refrigerator, DryerLiving AreaSofa, DeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, Walk-in closet, LinensViewGarden view, City view, Landmark view, View, Pool viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Adapted bath, Raised toiletRoom amenitiesClothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, YukataPool and SpaShallow end, Pool towels, Pool with a viewCleanliness & disinfectionHand sanitizer |
Executive King Room
Room Type:
Double
Room Size:
49 m2
| Food & DrinkMinibar, Tea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Carbon monoxide sources, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Hardwood or parquet floors, Iron, CarpetedMedia & TechnologyFlat-screen TV, TV, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenElectric kettle, Dining table, Refrigerator, DryerLiving AreaSofa, DeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, Walk-in closet, LinensViewGarden view, City view, Landmark view, View, Pool viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Adapted bath, Raised toiletRoom amenitiesClothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, YukataPool and SpaShallow end, Pool towels, Pool with a viewCleanliness & disinfectionHand sanitizer |
Horizon Deluxe King Room
Room Type:
Double
Room Size:
35 m2
| Food & DrinkMinibar, Tea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Towels/Sheets (extra fee), Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Carbon monoxide sources, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Hardwood or parquet floors, Iron, CarpetedMedia & TechnologyFlat-screen TV, TV, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceKitchenDryer, Electric kettle, Dining table, Refrigerator, Wine glassesLiving AreaSofa, DeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, Walk-in closet, LinensViewGarden view, City view, Landmark view, View, Pool viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Adapted bath, Raised toiletRoom amenitiesClothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, YukataPool and SpaShallow end, Pool towels, Pool with a viewExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all dayCleanliness & disinfectionHand sanitizer |
Horizon Executive King Room
Room Type:
Double
Room Size:
49 m2
| Food & DrinkMinibar, Tea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Carbon monoxide sources, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Hardwood or parquet floors, Iron, CarpetedMedia & TechnologyFlat-screen TV, TV, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceKitchenDryer, Electric kettle, Dining table, Refrigerator, Wine glassesLiving AreaSofa, DeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, Walk-in closet, LinensViewCity view, Landmark view, View, Pool viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Adapted bath, Raised toiletRoom amenitiesClothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, YukataPool and SpaShallow end, Pool towels, Pool with a viewExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all dayCleanliness & disinfectionHand sanitizer |
Executive Suite
Room Type:
Suite
Room Size:
84 m2
| Food & DrinkMinibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of waterBathroomWalk-in shower, Conditioner, Bathrobe, Shower cap, Slippers, Free toiletries, Additional bathroom, Toilet paper, Toothbrush, Shampoo, Private bathroom, Shower, Body soap, Bathtub or shower, Bathtub, Towels/Sheets (extra fee), Towels, Guest bathroom, Hairdryer, ToiletGeneralAir conditioning, Safe, Carbon monoxide sources, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Hardwood or parquet floors, Iron, CarpetedMedia & TechnologyVideo, Flat-screen TV, TV, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceActivitiesHot tubKitchenDryer, Coffee machine, Electric kettle, Dining table, Refrigerator, Wine glassesLiving AreaSitting area, Sofa, Dining area, DeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, Walk-in closet, LinensViewGarden view, City view, Landmark view, View, Pool viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Adapted bath, Raised toiletRoom amenitiesClothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, YukataPool and SpaShallow end, Pool towels, Pool with a viewExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all dayCleanliness & disinfectionHand sanitizer |
Deluxe Twin Room
Room Type:
Twin
Room Size:
35 m2
| Food & DrinkMinibar, Tea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Towels/Sheets (extra fee), Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Carbon monoxide sources, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Hardwood or parquet floors, Iron, CarpetedMedia & TechnologyFlat-screen TV, TV, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenElectric kettle, Dining table, Refrigerator, DryerLiving AreaSofa, DeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, Walk-in closet, LinensViewGarden view, City view, Landmark view, View, Pool viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Adapted bath, Raised toiletRoom amenitiesClothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, YukataPool and SpaShallow end, Pool towels, Pool with a viewCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Shangri-la Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Shangri-la Surabaya?
Check-in time for Shangri-la Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Shangri-la Surabaya have a swimming pool?
Yes, this Shangri-la Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangri-la Surabaya?
Best-rates for the Shangri-la Surabaya starts from $87 per night with includes Spa, Bar, Toiletries, Guest Services, Hot Tub, Internet, View, Entertainment, Laundry, Air Conditioner, Pool, Designated Smoking Area, Wheelchair Accessible, Ocean View, Sports/Activities, Wellness Facilities, Parking, Balcony/Terrace, Oceanfront, Accessibility, Business Services, Restaurant, Breakfast, Child Friendly, Transportation/Shuttle, Security/Safety with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shangri-la Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangri-la Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangri-la Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangri-la Surabaya?
Based on the information reported by the owner or manager, the Shangri-la Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangri-la Surabaya?
Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-la Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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